1. Introduction and Basic Terms

1.1. These General Terms and Conditions (hereinafter: GTC) contain the conditions for using web design, web development, and related digital services provided by Apex Web Design (hereinafter: Service Provider).

1.2. Registered office and place of business of the Service Provider: Netherlands (an enterprise subject to Dutch law).

1.3. The Client accepts the provisions of these GTC by ordering the service or confirming the assignment.

2. Quotations and Conclusion of the Contract

2.1. The contract is established upon the written confirmation by the Service Provider of the Client’s written order (or quotation).

2.2. The Service Provider shall commence the work following the receipt of the agreed advance payment (or full amount).

3. Finances, Payment, Invoicing, and Costs

3.1. Fee and Invoicing: The Service Provider shall issue an invoice for the fee in compliance with Dutch legislation. The payment deadline is the number of days indicated on the invoice (default is 14 days).

3.2. Additional Costs (Above the fee): The base fee for creating a website does not include the fees for external services purchased from third parties. The Client is obliged to bear the following costs (if required by the project):

• License fees for premium WordPress themes and plugins.

• Costs of externally developed or copyrighted graphic elements and stock photos.

3.3. Domain Name and Hosting:

• Hosting and the domain name are provided by the Client, or upon request, procured by the Service Provider in the name and at the expense of the Client.

• If the domain name is purchased by the Service Provider through their own account for the initial setup phase, the Service Provider is obliged to transfer it to the Client’s own name/ownership (or transfer the management rights) following the completion of the project and full financial settlement. Any official registrar fees associated with the transfer shall be borne by the Client.

4. Deadlines and Delays

4.1. Delay by the Service Provider: The Service Provider is obliged to adhere to the undertaken deadlines. If unforeseen technical obstacles arise, the Service Provider is obliged to inform the Client thereof without delay.

4.2. Delay by the Client: The Client is obliged to provide the materials necessary for the work (texts, images, logo, access credentials) at the agreed time.

• If the Client delivers the necessary materials with a delay or fails to respond to approval requests, the project deadline shall be automatically extended by the number of days the Client was delayed.

• If the delay caused by the client exceeds 30 days, the Service Provider is entitled to invoice the work performed up to that point or temporarily suspend the project.

5. Availability and Maintenance

5.1. The Service Provider guarantees the functionality of the website at the time of handover.

5.2. The hosting provider (e.g., Hostinger) is responsible for the continuous 24/7 availability (server uptime) of the website, unless a separate maintenance agreement binds the Service Provider to server supervision.

5.3. The correction of any defects following handover (warranty) is subject to the duration agreed upon by the parties, which does not cover errors resulting from modifications made by the Client or an external third party.

6. Disputes and Applicable Law

6.1. Dutch law shall apply to this contract.

6.2. In the event of any disputed issues, the parties shall primarily attempt to reach a settlement in an amicable manner (through consultation); in the event of the failure thereof, the competent Dutch court at the location of the Service Provider’s registered office shall proceed.